Skills Practice through Gamification in the Negotiations Module
Audience:
Sales and business professionals whose job involves negotiating
Problem:
Sales professionals new to negotiations are not familiar with the tactics of negotiations and tend to fall for the common traps in the process instead of navigating to a satisfactory outcome. The client ordering this course noticed issues with the negotiation process in his team. Sales executives were revealing their bottom lines, not managing concessions, or giving in to pressure from the clients and losing control over the process.
Solution:
A self-paced, gamified, course presenting several negotiating scenarios
How it works:
The part of the course presented in the preview is a game where the learner applies their knowledge about negotiations and evaluates the decisions shown.
Game mechanics such as points and dynamic difficulty adjustment increase engagement. Other game elements like power-ups: hints and tutorials available for the learners whenever they need support boost their motivation. Instant feedback keeps learners hooked and makes the learning process effortless and instantaneous.
Learners can re-take the game if they run out of “lives” or would like to improve their score. The element of chance here helps to maintain interest as the game is not going to be replayed in the same order as before.
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